Frequently Asked Questions:
Food Allergy Warning?-
Our products are made onsite and may come into contact with different allergens during production. Please be advised that any of our products may contain allergens including peanuts, tree nuts, milk, eggs, wheat, & soy. For additional nutritional information, please read labels.
2,000 calories a day is used for general nutrition advice, but calorie needs may vary.
*Calorie counts are per serving. Serving size varies based on product.
Shipping? -
We use USPS Priority Mail Express shipping to ensure products arrive within 2-3 business day.
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(Shipping Disclaimer)
(Orders placed by noon EST Monday - Thursday ship the next day. If you order on Sunday by noon your order goes out Tuesday. If your order is placed after noon on Friday it won't ship until Monday.)
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Either way, your order should arrive 2-3 days after it is shipped.
Each cookie is wrapped & sealed in an airtight, food grade cello bag.
We use bubble wrap in our boxes for added security, and a padded mailer box for safety & freshness.
Please note that all carriers are experiencing delays due to the COVID-19 pandemic & recent inclement weather.
All orders are subject to 2-5 days of processing time. Please not that all carriers are experiencing delays due to the COVID-19 pandemic & we are not responsible for delays due to the carrier.
We ship to all 50 US states! / Internationl Coming Soon!
Have more questions?! Visit our FAQs or contact us at muzzystreats@gmail.com
Please Note** All orders are final & cannot be cancelled or altered after they are placed. ENJOY!
Returns? -
Due to the perishable nature of our products, returns are not accepted. If you have an issue with an order that you would like to let us know, please email muzzystreats@gmail.com and we will do our best to help you in your situation.
Privacy Policy:
Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to Muzzystreats.com, and Muzzy's - Treats and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Muzzy's - Treats include Muzzystreats.com. The Muzzy's - Treats website is a Bakery site. By using the Muzzy's - Treats website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Muzzy's - Treats may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase Muzzy's - Treats's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Muzzy's - Treats collects and uses your personal information to operate and deliver the services you have requested.
Muzzy's - Treats may also use your personally identifiable information to inform you of other products or services available from Muzzy's - Treats and its affiliates.
Sharing Information with Third Parties
Muzzy's - Treats does not sell, rent or lease its customer lists to third parties.
Muzzy's - Treats may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Muzzy's - Treats, and they are required to maintain the confidentiality of your information.
Muzzy's - Treats may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Muzzy's - Treats or the site; (b) protect and defend the rights or property of Muzzy's - Treats; and/or (c) act under exigent circumstances to protect the personal safety of users of Muzzy's - Treats, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Muzzy's - Treats. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Muzzy's - Treats website.
Security of your Personal Information
Muzzy's - Treats secures your personal information from unauthorized access, use, or disclosure. Muzzy's - Treats uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Muzzy's - Treats does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Muzzy's - Treats may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Muzzy's - Treats or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Muzzy's - Treats, you may opt out of such communications by Unsubscribing from emails of promotional Offers.
Changes to this Statement
Muzzy's - Treats reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Muzzy's - Treats welcomes your questions or comments regarding this Statement of Privacy. If you believe that Muzzy's - Treats has not adhered to this Statement, please contact Muzzy's - Treats at:
Muzzy's - Treats
_________________
Binghamton, New York 13903
Email Address:
Muzzystreats@gmail.com
Telephone number:
315-726-3420
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Effective as of February 04, 2023